Neal noted to one of his managers, “Sheila, you and the other senior managers have done an outstanding job of
developing leadership in your divisions, especially at the very top of your organizations. But we need more than just one or two superstars at the top of your organizations. You need to spread out the responsibilities so that
a) leadership permeates your organizations.”
b) your staff are no longer responsible for their own performance.”
c) your superstars perform the majority of the work.”
d) senior managers can take credit.”
e) senior managers can tell subordinates what needs to be done.”
