Quality Management in Coca Cola

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Final Assessments – Project Output: 30% (CSA) (Accreditation)

Individual written proposal to analyze a specific workflow problem and recommend the most effective analytical tool/s. Comprehensive assessment developed in accordance with a FAC – approved common specification (CSA) (Outcomes: 1,2,3,4,5)

General Instructions:

1. This is an individual assessment split into two assignments:
   1. Individual Final Report covering CLO 1-3
   2. Final Exam covering CLO 4-5.
2. You are required to develop a report of 1500- 2000 words.

The Report:  Individual Final Report covering CLO 1-3

1. Minimum of 1500 to a maximum of 2000 words excluding cover page, table of content, and references.
2. Font size 12. Times New Roman or Arial
3. Must contain a separate page for a cover page, table of content, and reference page (APA style)
4. Must include the following: Choose any organization in an industry of your choice in UAE.
   1. Introduction about the industry and why quality is important there, you may use existing articles minimum two from many research journals or text books.
   2. Introduction about the organization and its quality mission if any, you may use existing articles minimum two from many research journals or text books.
   3. State the objective of your study and the method you used to collect data- primary or secondary data.
   4. Explain the key quality process that you studied in this case, present your collected information and/or quality tools used to map the process – graphs, control charts or any method can be given.
   5. Analyze the organization’s quality process and the tools being used from what you have learned in BUS 4543
   6. Conclude and summarize the study.

The Exam:  Written individual task under exam conditions to evaluate LO4 and LO5 with reference to your chosen company.

1. LO4: Propose a workflow improvement plan to an organization using quality management tools.
2. LO5: Evaluate the effectiveness of analytical tools to improve quality management in organizations
3. The individual written proposal may be brought to the exam.
4. Exam time – 2 hours..

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